Change is a constant in most workplaces today. Many of us in leadership positions do not have a good understanding of how to effectively initiate those changes. Not because we are poor leaders, but because we don’t always understand our people. Many times employees resist change and/or complain about the change, or their attempts at implementing the change are slow and not up to par. Many times the employee appears to be inflexible.
Several years ago one of our many repeat clients called asking me to once again plan on doing a workshop for his staff. As we talked about the various sessions we had already facilitated for them, he asked that since I had worked with his people many times before and had a good knowledge of their needs, would I write a session for them. I agreed and subsequently wrote a session called, “S.T.A.R.”